We set up a Retell AI voice agent on your phone line that answers every call, captures the patient's request, and logs it into Google Sheets — with the option to route each call straight to the right doctor's calendar.
Front desks are busy with the patients in front of them. Meanwhile the phone rings during lunch, after hours, and mid-procedure — and callers rarely leave a voicemail. They just call the next practice on the list.
No CRM to learn, no new inbox, no SMS blasts. Your agent runs on Retell and writes into the Google tools your practice already has.
A Retell voice agent answers your line 24/7, talks to patients naturally, and sends every request to a Google Apps Script we deploy for you. The script keeps two live Google Sheets — one for every call, one for appointment requests.
Everything in Essential — plus the agent identifies which doctor the patient needs and routes the request directly to that doctor: their own sheet, their own Google Calendar. Each doctor opens their calendar and sees their calls, and decides what to do next.
We don't store your patient data — and that's the point. Every tool in your stack is one your practice contracts with directly, under its own Business Associate Agreement. We configure it all so your setup is HIPAA-ready from day one.
In a 20-minute walkthrough we'll show the voice agent handling a real call in your specialty, the live Sheets it fills in, and how requests land on a doctor's calendar. No credit card, no pressure.