Security
This page summarizes how Nogative approaches security for its website, forms, AI call workflows, recordings, transcripts, and CRM data.
Security Measures
- We limit access to business data, call recordings, transcripts, and CRM records to authorized personnel and service providers who need access to provide the service.
- We use reputable infrastructure, communications, AI, transcription, hosting, and form-processing providers.
- We use encryption where supported by our infrastructure and service providers for data in transit and storage.
- We review access and operational practices as the product evolves.
Customer Responsibilities
Businesses using Nogative are responsible for managing their own account access, passwords, user permissions, call forwarding configuration, scripts, and legal notices to callers.
Incidents
If we become aware of a security incident affecting personal information, we will take reasonable steps to investigate, mitigate, and notify affected customers or users where required by law.
Contact
Security questions can be sent to [email protected].